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Full-time Ecommerce Account Manager

at Arlene in

About Us


A privately-owned company founded in 2004, AlertPay is a rapidly growing leader in online payment solutions. The service provides individuals and businesses with the ability to send and receive payments online without exposing their personal information.


We are searching for highly motivated, dynamic Account Managers who have a great understanding of the e-commerce market. As part of the Business Support team, you will be challenged to seek out new business opportunities and develop innovative programs to introduce our company and products to online business owners. Development and maintenance of relationships with clients will be key to your success; strategic business development and client servicing will be your top priority.


You will be involved in prospecting for new business, sales pitches to prospective clients via phone, video conferencing and in person; and, once they are sold, the management of these programs from inception through to completion. Your past success in sales and marketing together with your entrepreneurial and leadership skills will significantly contribute to AlertPay’s continued growth.


Responsibilities


Develop new business & maintain excellent client relations


* Develop, present and implement plans to your manager for acquiring new partners/customers and traction in your assigned area – including activity breakdowns, performance milestones, resource requirements and expense budget


* Prospective client development including product presentations, sales of existing and new products and services


* Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication


* Meet or exceed sales targets, and identify business improvement and growth opportunities


* Collaborate with teammates and maintain a positive and professional attitude fostering teamwork


* Special projects as assigned


Experience / Education


* Relevant degree in business and / or marketing-related subject


* 3-5 years Account Management / Business Development experience


* Experience in developing high-quality written content for different communication channels including emails, adverts, presentations


* Experience with web development or e-commerce companies a plus


Required skills and abilities


* Entrepreneurial drive, passion and ability to help shape the organisation’s marketing and communication department


* Energy, motivation and an adaptable, ‘can-do’ attitude along with the perseverance and patience to see projects through to completion


* Polished oral and written communication skills that allow you to relate easily to a wide variety of individuals


* Excellent technical skills and strong understanding of e-commerce


* Strong customer service skills necessary to build and maintain internal and external relationships


* Excellent research, strategic and tactical capabilities


* Proven time management skills and the ability to prioritize effectively


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Published at 21-04-2010
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